
Training
Google IT Support Professional Certificate

Project URL: https://www.coursera.org/programs/online-learning-from-your-dol-western-new-york-ejpz5?currentTab=MY_COURSES&eoc=true&productId=child~L8zv1y16EeiOGQoLfyCjcg&productType=s12n&showMiniModal=true
A series of 5 classes covering the basics to more advanced levels of IT support offered by Google. Classes completed include: Technical Support Fundamentals The Bits and Bytes of Computer Networking Operating Systems and You: Becoming a Power User System Administration and IT Infrastructure IT Security: Defense Against the Digital Dark Arts
Approximately 6 months to complete
Suggested pace of 10 hours/week